Responsibilities  - 

• Plan and sell transportations, accommodations, insurance and other travel services
• Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
• Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travellers
• Book transportation, make hotel reservations and collect payment/fees
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Deal with occurring travel problems, complaints or refunds
• Attend travel seminars to remain updated with tourism trends
• Enter data into our software and maintain client files
• Network with tour operators
• Maintain statistical and financial records
• Meet profit and sales targets

Qualification - 

Pursuing 2 years Master of Tourism and Travel (2019-21) at Banaras Hindu University.

EXPERIENCE

•   Worked in  TZi Solutions Private Limited as a Business Development Executive.
•  Worked with Concentrix Daksh Services India Private Limited at the post of Representative, Operations

Skills and knowledge - 

• customer service skills
• excellent verbal communication skills
• the ability to sell products and services
• to be thorough and pay attention to detail
• administration skills
• active listening skills
• persuading skills
• a desire to help people
• to be able to carry out basic tasks on a computer or hand-held device

Certifications - 

Certificate of appreciation for the role of Co-Ordinator – Hospitality Committee on the occasion of World Tourism Day 2019 organised by Banaras Hindu University Varanasi.
• Certificate of appreciation by Ministry of Tourism, Uttar Pradesh in Ganga Mahotsav 2019, Varanasi.
• Certificate in International Hospitality & Healthcare Services from YONSEI University.
• Certificate in Getting Started with Essay Writing from UCI Division of Continuing Education.
• Certificate in Getting Started in Google Analytics from COURSERA PROJECT NETWORK.
• Certificate of Introduction to Personal Branding from the University of VIRGINIA.
• Diploma in Computer application
• Certificate in Computer Concepts

Congratulations Ms. Saumya,

On behalf of TripHere, we would like to welcome Ms. Saumya Pandey as the new Senior Content Writer. All of us here are excited to get to know you and work with you on upcoming projects.
 Saumya joins us after having graduated from Banaras Hindu University. Welcome, Ms. Saumya to our team.”